Equitability: A Guide to Truly Hearing Our Residents
The triple bottom line of sustainability addresses the importance of environmental, social and economic considerations. It's something we all strive to achieve. That being said, the social aspect is often forgotten or overlooked, particularly in affordable housing. Very often, residents are spoken for and not included in the decision making process upfront. This session will highlight typical resident responses and concerns that we hear every day. It will also highlight new strategies that aim to improve interactions with residents, throughout the design process. A panel will end the session, including actual residents that have taken part in the process.
Room / Location:
Approved for one credit hour through AIA (LU|HSW), BOC, BPI, NARI, Phius, and RESNET.
- Outline the most common concerns of residents with regards to energy upgrades and system selections.
- Identify 2-3 resident stakeholder views that are important for inclusion to support equity in holistic decarbonization.
- Describe at least 2 strategies for soliciting productive feedback from residents.
- Describe 3 reasons feedback from residents is vital for systemic success in the multifamily housing development process.