HVAC Specialist Account Manager

Company
CLEAResult
Location
Rhode Island

Responsibilities will include:

  • Perform QC Inspections
    • Travel throughout RI to inspect program rebated equipment to verify make and model and review installation
    • Provide feedback to contractors as needed
    • Respond to and provide ongoing support to resolve customer and contractor issues
  • Provide HVAC Contractor Training and Support
    • Train contractors on program testing procedures
    • Develop and share resources to promote best installation practices
  • Provide Technical Review
    • Review contractor testing data
    • Provide feedback to contractors
  • Provide Customer Support and Education
    • Educate customers about high efficiency HVAC equipment including heat pumps and heat pump water heaters
    • Present at customer events and trainings
    • Assist with applying for rebates and selecting systems and contractors
    • Develop and share best practices for operating heat pumps
    • Gather customer feedback regarding contractor installation and rebate processing
  • Engage Industry Partners
    • Travel to local manufacturers, distributors and HVAC companies to engage industry stakeholders with the program
    • Identify and enroll HVAC companies in the program
    • Attend and present at events and conferences
    • Promote program rebates and the value of performance testing

Knowledge/Experience

  • Residential HVAC installation background required, Service Manager experience preferred
  • Proven ability to learn and process technical information from many different sources - new products, services and measures are regularly introduced into the program
  • Strong interpersonal, writing, verbal communication, and reporting skills
  • Detail oriented with an ability to balance and manage multiple tasks and deadlines both independently and in a team setting
  • Proficiency with Microsoft Word, Excel, and PowerPoint

For more information or to apply please visit us here:

RI Account Manager