Program Administrator

Company: 

Massachusetts Clean Energy Center

Location: 

Boston, MA

Position Type: Full-time

Pay: $50,000 - $52,000 per year, dependent on experience and education

Benefits: 457b plan, and matching; Medical coverage and 100% deductible coverage through HRA; Dental coverage; Vision coverage; Life insurance; Paid time off; Parental leave; Tuition Reimbursement; Cell Phone Reimbursement; Simplified Employee Pension plan, and more.

Work Location: Hybrid; Home and Boston Office

 

Job Overview

MassCEC seeks a motivated and organized candidate to join the Clean Transportation team as a Program Administrator. The Program Administrator will play a key role in supporting management of ongoing programs to guarantee successful rollout, stakeholder engagement, and thorough and thoughtful project learnings.

This position blends the daily program administration responsibilities of awardee support, data entry of key program metrics, and contract and invoice processing with frequent opportunities to collaborate on program improvement, outreach efforts, and integration of broader clean transportation goals.

Clean transportation topic areas this role will support include: vehicles-for-hire, e-bikes, electric school buses, medium-and heavy-duty fleets, consumer engagement and education in alignment with state equity goals. In addition, the role will serve as advisor for transportation grantees and contractors, ensuring constructive feedback from awarded projects. MassCEC expects the responsibilities of this position to evolve and expand as MassCEC develops and initiates future clean transportation programs.

The Program Administrator will report to the Program Manager but will also provide support for other members of the Program team.  The position may also provide support across MassCEC’s focus areas (Offshore Wind, Net Zero Grid, Technology Development, Workforce, Buildings), depending on the needs of the organization. The successful Program Administrator will also work collaboratively with Finance, Legal, Communications, Senior Management, and other program staff.

 

Job Duties:

The successful Program Administrator identifies issues as or before they arise and resolves them promptly by working collaboratively with the Program Manager, grantee/consultant, and other parts of the organization as needed, including Finance, Legal, other team members and senior management. 

Specific duties include:

  • Provide comprehensive support to coordinate the day-to-day activities of MassCEC programs, including the following:
  • Review applications for compliance with program requirements;
  • Manage application queues and tracking;
  • Provide timely responses to inquiries from applicants, potential applicants, installers, lenders, awardees and other program stakeholders;
  • In conjunction with Program Manager, draft programmatic requirements for grantee and consultant contracts;
  • Alert Program Manager to potential problems and work cooperatively with the program team and relevant stakeholders to ensure prompt resolutions; and
  • Maintain detailed databases and supporting files on specific programs, including tracking files and key business documents, including project and program metrics, and ensure proper processing and archiving.
  • Program Development:
  • Support program development process, including conducting research, supporting stakeholder outreach, drafting program requirements;
  • Support Program Manager in program development, including maintaining internal schedules, development steps, and external communications; 
  • Proactively review, adjust, and enhance existing program administration work flow and tools in response to program design changes or opportunities for operating efficiency.
  • Record and maintain awards and invoices in the award management system, assisting project teams to monitor their contracts and awards, ensure project/contract integrity, and track results;
  • Organize and participate in stakeholder meetings with consultants, installers, and other industry members;
  • Work with the communications team to update program information on the website and send emails about program updates to stakeholders;
  • Delegate tasks to and assist in the supervision of interns;  
  • Monitor project schedules and run reports to track project status, results and internal operating efficiency;
  • Perform administrative duties such as scheduling and document distribution when required;
  • Perform additional tasks or engage in applicable research as assigned by the Program Manager and senior management team.

 

Position Qualifications:

Education:

  • Bachelor's degree, preferably in energy or environmental science/studies, economics, business management, urban planning, engineering, or related field;

Experience:

  • This is an entry level position: 0-1 years of experience in project administration or other relevant position;
  • Experience in the public sector, renewable energy industry or grant administration a plus;
  • At least one year of experience using Microsoft Excel, Word and Outlook.

Knowledge, Skills, and Abilities:

  • Rigorous attention to detail;
  • Well-developed and proficient organizational skills;
  • Demonstrated ability to manage multiple priorities effectively;
  • Demonstrated ability to get up-to-speed quickly and work independently; 
  • Excellent quantitative, research and analytical skills;
  • Excellent interpersonal, diplomatic, and verbal/written communication skills, including with high volume/customer service assignments;
  • Excellent problem-resolution skills, and demonstrated ability to make informed decisions;
  • Team-first attitude and the capacity to be flexible in a dynamic work environment;
  • Demonstrated ability to work with internal and external stakeholders, and cultivate appropriate relationships;
  • Working knowledge of basic accounting and payment processing (budgets, invoices, etc.) preferred;
  • Ability to read and absorb complex contracts, polices, rules, etc. and extract the information needed to ensure compliance with each; and
  • Experience with databases / large data sets.
  • Must be able to comply with MassCEC’s Mandatory Covid-19 Vaccination Policy (requiring either full vaccination or the grant of an exemption prior to commencement of employment) developed in response to Executive Order 595.

 

About the Massachusetts Clean Energy Center

The Massachusetts Clean Energy Center (MassCEC), as a quasi-public entity, plays a critical role in fostering the success of our state’s clean energy sector. MassCEC’s mission is to accelerate the clean energy and climate solution innovation that is critical to meeting the Commonwealth’s climate goals, advancing Massachusetts’ position as an international climate leader while growing the state’s clean energy economy. 

MassCEC undertakes targeted programmatic initiatives to accelerate cost reductions in clean energy, help consumers diversify their energy choices and address evolving energy needs, leverage public and private funds to drive investment into this rapidly-growing sector, and scale-up renewable energy deployment across the state. 

MassCEC is committed to creating a diverse, equitable, and inclusive organization where everyone is welcomed, supported, respected, and valued. We are committed to incorporating principles of diversity, equity, inclusion, and environmental justice in all aspects of our work in order to promote the equitable distribution of the health and economic benefits of clean energy and support a diverse and inclusive clean energy industry. MassCEC strives to lead and innovate in equitable clean energy and climate solutions.

 

To Apply

Qualified candidates are encouraged to submit a resume and cover letter through our Online Career Center.  Applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.