BuildingEnergy NYC 2023 Attendee FAQs

Where and when is the conference?
BuildingEnergy NYC 2023 will take place on Thursday, October 12, 2023, at Convene 237 Park Avenue. Entrances are at 466 Lexington Avenue and the pedestrian walkway between 45th and 46th Streets. For public transit, take the 4, 5, 6, 7, or S trains to Grand Central Station. There are also several nearby private parking garages.

All attendees will need to show a photo ID to access the venue.

What does it cost to attend?
The sooner you register, the less it costs. You may also qualify for special rates for students, emerging professionals, or staff of non-profit organizations and government agencies. See the pricing page for details. To receive member pricing, you must be logged in to your account. Learn about becoming a NESEA Member here. For questions about your NESEA account, go here.

Why didn't my registration go through?
The most common reason for an unsuccessful registration is a declined credit card transaction, usually because of a mismatch between the billing address as entered and the one associated with the card. Please double check the address you entered. Another frequent issue is internet browser problems. To fix this, try refreshing the page or using a different browser.

If you continue to have difficulty registering, contact us at or (413) 774-6051 ext. 19.

I need to register more than one person from my company. What should I do?
Our online registration system can easily guide you through registering multiple people from your organization. If you need assistance, feel free to contact or call (413) 774-6051 ext. 19.

What is your refund policy?
Unfortunately, we cannot offer refunds for conference passes. However, if you need to cancel your attendance for health reasons, you may request a credit for a future NESEA event. If you have any questions or concerns, please email

Where can I stay?
There are numerous hotels to choose from in Midtown Manhattan, but we recommend booking early, as prices can increase significantly. NESEA does not have reserved rooms or group rates at any hotels for this event.

Do I have to pick which sessions I plan to attend prior to the conference?
No. With a conference pass, you may attend any sessions you wish.

Can I get CEUs for attending?
We anticipate offering continuing education credits toward AIA, BPI, BOC, GBCI, NARI, PHIUS, RESNET, and NYS Professional Engineer certification at this year's conference. All attendees will receive a certificate of attendance to self-report hours to other accrediting organizations.

Are there scholarships available?
Yes, we offer a limited number of scholarships to students and emerging professionals. For more information, please write to Florence MacGregor at

Will there be food?
Yes! Your conference registration includes breakfast, lunch, and refreshments throughout the day on the trade show floor.

Is the venue ADA accessible?
Yes. All floors are accessible by elevator.

Will a nursing room be available?
Yes, a nursing room will be available. For access, inquire at registration.

Is there a lost-and-found?
Lost-and-found items will be kept at the Convene front desk, across from the NESEA registration desk in the lobby.

What if I still have a question?
For registration questions, contact or (413) 774-6051 x19. For everything else, email Ben Sachs-Hamilton, Conference Director, at