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Ongoing Operations Support in Multifamily Buildings

Building owners are faced with huge challenges to improve building performance in today’s NYC market. Updating equipment and buildings to operate as “smart buildings” is part of the solution to drive down energy and utility costs. To maximize the investment of smart technology, owners need to engage the people who operate and maintain equipment to achieve the best outcomes, for their staff and their tenants, at the lowest cost. This session will use a case study to demonstrate the benefits of tackling both physical equipment improvements and providing ongoing operation support within a multifamily building in NYC, to significantly reduce energy use, water use, and carbon.

Event Date
Thursday, September 26, 2019 - 11:00 AM to 12:00 PM
Room / Location
Exchange Hub West

Session Chairs

Session Speakers

Skill Level
2 (some prior experience/knowledge helpful)
Learning Objectives
Identify five best practices for engaging onsite operational staff in performance improvements in multifamily buildings.
Describe the benefits of remote monitoring as a tool for informing continual improvement of operations and future building upgrades.
Recognize culture and behavior norms within tenant spaces.
Prioritize system design goals and project planning based on staff ability.
CEU Information

AIA 1.0 LU ;
BPI 1.0 hour ;
LEED O+M, ID+C, BD+C 1.0 hour

Session ID
NYC19-206